FAQ

Our collections are designed with a refined, feminine silhouette that celebrates the natural form while maintaining comfort and ease of movement. Each piece is thoughtfully crafted to embody California elegance—relaxed yet sophisticated. We recommend consulting our detailed size guide for specific measurements, as fit may vary slightly between styles.

You'll find comprehensive size charts on each product page, just below the size selector. Our guides include bust, waist, hip, and length measurements in both inches and centimeters. For personalized fit advice, our customer care team is always here to help—simply reach out at info@calreve.com.

For our flowing, relaxed silhouettes—such as maxi dresses, slip styles, and tiered pieces—we suggest sizing down for a more tailored look. For structured designs like bodycon dresses or tailored clothing, we recommend sizing up for optimal comfort. When in doubt, our team is here to provide personalized recommendations based on your measurements and the specific style you're considering.

While our current collections feature standard sizing, many of our designs include adjustable elements or versatile lengths that complement various heights beautifully. Please reach out to our team for specific style recommendations tailored to your measurements.

At Calreve, we want you to feel confident in every purchase. We accept returns for orders shipped within the United States only. International orders are not eligible for return at this time.

To be eligible for return, items must be unworn, unwashed, and in their original condition with all tags attached and packaging intact (including SKU label). Return requests must be initiated within 7 days of delivery, and items must be shipped back within 7 days of approval.

We do not offer direct exchanges at this time. If you'd like a different size, color, or style, please return your original item for a refund and place a new order for your preferred piece. This ensures you receive exactly what you're looking for without delay.

Simply contact our customer care team at info@calreve.com within 7 days of receiving your order. We'll guide you through the return process and provide detailed instructions to make it as seamless as possible.

If your order arrives in multiple shipments, the 7-day return window begins once your final package has been delivered. This ensures you have adequate time to review your complete order before making any return decisions.

Returns that do not meet our eligibility criteria may be subject to a 20% restocking fee or may be declined. We encourage you to review our return guidelines carefully and reach out with any questions before initiating a return.

Return shipping is the customer's responsibility unless there was a shipping error on our part or your item arrived damaged. Original shipping fees are non-refundable. If you received a damaged or incorrect item, please contact us immediately—we'll make it right.

Once we receive your return, please allow 5–7 business days for inspection and processing. Your refund will be issued to your original payment method and may take an additional 3–5 business days to appear in your account, depending on your financial institution.

The following items cannot be returned or exchanged for hygiene and quality reasons: Beauty products, Bodysuits, Face Masks, Intimates & Lingerie, Jewelry, Swimwear, and open-pack wholesale orders. These items are clearly marked as final sale at checkout.

Orders are typically processed and shipped within 5–10 business days, depending on the item.
Some styles may require additional handling time due to careful sourcing and quality checks.

Once your order ships, tracking information will be automatically sent to you.

To ensure faster delivery, some items in your order may ship separately based on availability and origin. You'll receive individual tracking updates for each shipment, allowing you to follow your pieces every step of the way. Note: Items may ship separately based on availability.

You'll receive real-time tracking updates via email once your order has been dispatched. Each package includes detailed tracking information so you can monitor your delivery with ease and anticipation.

We offer complimentary standard shipping on all orders over $150 within the United States. For orders under $150, a flat shipping rate of $8 applies. For complete details, please visit our Shipping Policy page.

Yes, we're delighted to ship Calreve worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout. Please note that customs duties and taxes may apply and are the responsibility of the recipient. International orders are not eligible for return.

Estimated delivery: 5–10 business days from order placement, depending on the item's origin and your location. This timeframe includes our quality control process and shipping time, ensuring every piece arrives in perfect condition.

Each garment includes specific care instructions on its label, tailored to the fabric and construction. Generally, we recommend dry cleaning for our more delicate pieces—such as silk slips and embellished designs—and hand washing or gentle machine cycles for everyday items. Proper care ensures your Calreve pieces maintain their beauty, structure, and quality for years to come.

We're deeply committed to thoughtful sourcing and sustainable practices. Many of our pieces feature natural fibers, organic materials, and responsibly sourced fabrics. We're continuously evolving our practices to minimize environmental impact while maintaining the luxury quality and refined aesthetic our customers expect. Sustainability and elegance go hand in hand at Calreve.

Some pieces are suitable for gentle machine washing, while others require hand washing or dry cleaning. Always check the care label inside your garment for specific instructions. When machine washing, use a delicate cycle with cold water and place items in a mesh laundry bag to protect delicate details.

Our customer care team is here to help with any questions, styling advice, or concerns. Reach out to us at info@calreve.com and we'll respond within 24 hours. You can also visit our Contact Us page for additional ways to connect.

Absolutely. Our team is passionate about helping you discover pieces that complement your personal style. Whether you need help choosing the perfect dress for an occasion or building a capsule wardrobe, we're here to provide personalized recommendations. Simply reach out, and we'll be delighted to assist.

If you receive a damaged item, incorrect product, or experience any issues with your order, please contact us immediately at info@calreve.com. We'll work quickly to resolve the situation and ensure you're completely satisfied with your Calreve experience.